SOLUTION / ENHANCE USER EXPERIENCE

Serve up seamless user experiences driven by all your identity data

Multiple log-ins. Long latency times. Repeated requests to register. See how your identity infrastructure can make or break your user relationships.

TRUSTED BY FORTUNE 500 COMPANIES

Challenge

How do you deliver great experiences in complex environments?

Your customers, partners, and employees expect a better experience these days. But with user data stuck in disparate stores, it’s difficult to deliver the level of service your users demand.

  • Attributes are scattered across stores and protocols (LDAP, AD, SQL, APIs)
  • Hard-coding has long been required for a global view of complex identity
  • A brittle single-use view is not enough to meet today’s user expectations
  • An agile identity data framework is a must-have for flexible, secure access
Learn how a cruise line went digital
Benefits

Top 5 ways to guarantee a great user experience

With identity spread across multiple backend sources, the key is to bring it all together into one reusable, renewable, completely unified source of on-demand data.
  1. Build complete unified user profiles regardless of identity source
  2. Tailor identity views to show the exact data you need and nothing more
  3. Speed customer logins—no more chasing data across diverse siloes
  4. Quickly build dynamic groups—it’s just as easy as point-click-done
  5. Target upsell and cross-sell opportunities with unified customer data

See How a Large Insurance Provider created a Best-In-Class Customer Experience

“RadiantOne allowed us to bring together all of our customer information into one virtual location, so we could reduce hassle for our users.”

GET THE STORY
How we help

Level up your user experiences with a unified identity foundation

The more user attributes you can discover and unify across all your diverse systems, the faster and easier it will be to create richer, more rewarding user experiences.

Stop getting in the way—make every experience seamless & easy

Don’t make users fill in the same data over and over. Or keep asking who they are. Or make it hard to access all their accounts. Fix registration, authentication, authorization, and personalization by adding context instead!

Your customers expect the world—so why not deliver it?

Enhancing customer experience isn’t just about reducing friction and hassle. It’s also about knowing every customer well enough to offer an array of targeted options designed to intrigue and delight each unique individual.

Collaborate across entities, quickly and securely

No need for costly customizations—RadiantOne speeds collaboration with an integrated identity hub. It’s easy to offer seamless Day One M&A productivity (with a repeatable process!) or de-provision external profiles when short-term projects end.

Keep your employees productive with a simple, seamless experience

Sure, your internal team can handle a little more friction than your all-important customers. But why put barriers to success in their way? Ensure easier access for your trusted employees, so they can be as productive as possible.

See how we can help

We’re the only unified identity data solution you’ll ever need.

Platform

The tools you need to enhance user experience projects

Flexibility is the key for delivering seamless interactions across a multitude of platforms for all user populations, within and beyond your organization.

 

Design custom user views to drive more delightful experiences

Power user experience projects with infinite, simultaneous views of existing identity data. Our Federated Identity Engine adds flexibility and an evolutionary glidepath to your architecture.

SEE HOW

Deliver SSO and self-service

Connect users with self-service and seamless, secure access to federated applications via SAML, OIDC, WS-Federation, WS-Trust.

GET SSO

Create rich global profiles

Join dispersed user attributes into complete global profiles, offering experiences that exceed your user's wildest expectations.

SEE HOW WE DO IT

Elevate your user experience game

We’ll show you how RadiantOne makes it easy and rewarding to deliver great experiences across all your users—especially customers!