Case Study: Financial Services

Change Management, Simplified

RadiantOne adds flexibility and versatility to the identity infrastructure of a global financial services company, facilitating updates to identity information of its 200,000 employees.

The sheer size of a multinational banking and financial services company was creating a complex challenge for IT personnel. Managing 200,000 employees and a total of 600,000 identities was daunting enough. The infrastructure was heterogeneous and included 24 Active Directory domains and 16 LDAP directories. Add to that the mind-boggling number of 860,000 updates to user information–per minute, from name changes, group changes and status changes, among other things. Change was a constant. The company had a six-month certification program for managers, resulting in status changes that affected multiple group memberships for each manager.

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Financial Services