From the IAM Trenches

Navigating Non-Human Identity and IAM Complexity: Lessons from Blue Shield of California

As organizations grapple with increasingly complex environments, including hybrid workforces, rapidly evolving technology stacks, and stringent regulatory pressures, the challenge of delivering secure, scalable, and agile identity and access management (IAM) solutions has never been greater.  

Join us for a fireside chat with Miguel Furtado, Senior Manager for Identity Engineering at Blue Shield of California, as he shares practical experiences and lessons learned from the front lines. Discover how his team addresses IAM complexity for both workforce and customer environments, navigates the unique threats and opportunities of non-human (machine, service, agentic AI) identities, and prioritizes data quality and risk reduction—all while supporting business innovation and integration at scale. 

Key topics to be discussed include: 

• Delivering Reliable, Secure IAM at Scale: Strategies for supporting hybrid, cloud-first, and highly regulated environments 
• Managing All Identities as First-Class Citizens: Bringing discipline and security to human and non-human identities, including Agentic AI and machine/service accounts
• Avoiding Tool Sprawl: Harmonizing best-of-breed solutions through platform integration and workflow orchestration 
• Balancing Risk, Compliance and Efficiency: Making critical trade-offs amid budgetary and operational constraints 
• Investing in Data Quality and Observability: Enabling better policy enforcement, security posture, and real-time response with robust identity data

Join us to discover how RadiantOne can simplify one of your toughest IT challenges and accelerate your path to modernization—as it has for leading organizations across every industry.