Role Mining with Radiant Logic: Dexia Bank Testimonial

In 2019, we outsourced our IT system. It was old and had been abandoned during the COVID pandemic. There was a major task of overhauling the information system in this project, and we integrated our IAM, with two main topics in particular: first, role modelling – moving from a fairly classic view of application profiles, simple rights on resources, to a more functional view, more business‑oriented, I would say, with these Hyperback-style models – and then also a major topic around reviews. That is important, especially moving to a review principle based on actual rights.

What we did first was the role‑mining part, the definition of the roles, because that was something that took time, that required working with the business teams, and it also gave us the time to manage the change in how things worked, the change management with users, managers, and so on.

This effort to bring everything back up to standard allowed us to carry out a sort of initial review, quite in‑depth, fairly complete, and then to launch regular review cycles afterwards. But that was really at the end, and by the way, I’ll mention that the project is now finishing, and we’re going to launch the first review campaign outside the project, if I can put it that way, which until now was part of the project.

It is true that we see things appear where we say to ourselves: “Well actually, this application or this resource would be interesting to add, because it gives coherence with the role,” and so on. So we also got that added value: we were able to allow ourselves to do it because we had time compared to the rest of the project.

So that was really the interesting part. The nice side of how it works and of the tool is that we are there with the business teams, we ask ourselves questions, and we immediately see things bubble up. We see that, in fact, in an identified group, we have a few individuals who have slightly odd things. We say to ourselves: “What are these odd things?” And then, well, once out of two – or maybe even two times out of three – they are rights that are left over from an old position or something like that, and we say: “Yes, that’s not normal, they need to be removed.”

Clearly, we have gone from the Stone Age to something modern, and above all, effective. I think that really, beyond the ergonomics – which is very much appreciated – it is above all that now we are doing something that is truly useful.