Dedicated to Your Success

Flexible solutions to meet your organization’s unique needs and ensure maximum ROI.

RadiantLogic-Software Support-A complete solution

A Complete Solution Requires Complete Support. Our Team Is With You, 100%, From Day One And Beyond

With flexible plans tailored to your needs, Radiant Logic helps you maximize ROI and keep your identity infrastructure running seamlessly.

How We Help

Learn more about how we work with organizations to help achieve their goals.

24/7/365 Premium Support

Specialized Support Offerings

Custom Portal and Knowledge Articles

Personalized
Support

With 24/7/365 support, we stay up so you don’t have to

Radiant Logic provides expert technical support around the clock, every day of the year. Our team is dedicated to helping you quickly and effortlessly use, manage, and troubleshoot RadiantOne. From seamless onboarding to ongoing guidance, we ensure you get up and running fast and continue to succeed with confidence.

Specialized Support Offerings

Get the level of support that best meets your business needs, led by a specialized customer experience team. Our experts simplify setup, maintenance, and integration challenges. With proactive health checks and upgrades, we ensure your environment stays secure, compliant, and performs at its best.

Customer Portal and Knowledge Articles

Easily submit and track support tickets through our intuitive customer portal. Access knowledge articles, release notes, deployment guides, and integration tips. Extensive self-service resources help you find quick solutions and follow best practices with confidence.

Personalized Support

We bring identity expertise—trusted by Fortune 500 enterprises, federal agencies, and global innovators—to every interaction. Your Designated Support Engineer is your primary technical contact, providing proactive support and guidance as a trusted advisor for your critical systems.

“A top notch company with well documented and efficient processes. The install was easy with the install scripts that were provided. Any time there were questions the support team was knowledgeable and timely in their responses.”

Lead Info Security Analyst in Finance

We are ready to help you address your identity data challenges.

With experience in solving problems related to legacy LDAP, hybrid cloud, multicloud, and more, we’re ready to take on any identity problem (if we haven’t already). Reach out to our team today.

Talk to an Identity Expert