In my last blogpost (was it really more than two months ago—I plead CEO-overload!), we looked at how SQL and data integration are essential to the development of a truly useful customer profile. At the end, I promised to step through the process of nurturing relationships, where we guide prospects and customers through each stage,..

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Last week, we took a look at the challenges faced by “traditional IAM” vendors as they try to move into the customer identity space. Such vendors offer web access management and federation packages that are optimized for LDAP/AD and aimed at employees. Now we should contrast that with the new players in this realm and..

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Current Web Access Management Solutions Will Work for the Customer Identity Market—If We Solve the Integration Challenge I find it ironic that within the realm of IAM/WAM, we’re only now discovering the world of customer identity, when the need for securing customer identity has existed since the first business transactions began happening on the Internet…

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How a Federated ID Hub Helps You Secure Your Data and Better Serve Your Customers Welcome back to my series on bringing identity back to IAM. Today we’re going to take a brief look at what we’ve covered so far, then surf the future of our industry, as we move beyond access to the world..

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In my last post on digital context, we took a trip back to logic class, looking at how we could begin to describe our world using “sentences” based on first order logic. This essential “predicate semantics” is the foundation of all mathematics, and hence, computing. In fact, it’s the basis for our most key data..

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I know I’ve been the Old Man of Novato, ranting about context all these years, but the market, the industry, and—most importantly—the technology are finally evolving toward this direction. For the longest time, it was just me and the usual suspects in academia and elsewhere, muttering in our corners about the Semantic Web, but now..

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I’ve been blogging on Gartner analyst Ian Glazer’s recent video on whether we need to kill IdM in order to save it. It seems appropriate to begin these with words of Martin Kuppinger, in response to the Glazer video and my first post on this topic: “…. I believe in approaches that build on existing..

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Last week, we discussed Ian Glazer’s video on killing identity in order to save it. And this week I want to follow up on some of the questions I raised at the end of my post: What makes hierarchies, along with graphs, so important (think contextual relationships). How SQL databases can capture information without redundancy,..

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