Support

Radiant Logic’s Customer Support

Radiant Logic is committed to offering premium technical support so our customers can fully leverage the RadiantOne Identity and Context Virtualization Platform. Our support staff is available 24/7 to help customers and partners quickly use, manage, and troubleshoot any of the RadiantOne products. Radiant Logic also provides various online support materials and resources in our customer Knowledge Database.

Customer Support

Toll Free Number: 1.877.727.6442 (x2)
Tel: 1.415.209.6800 (x2)
Fax: 1.415.798.5697
support@radiantlogic.com
  • Knowledge Base/Support Login
    Customers can log in to the secure customer support website to open or check a support claim, as well as find extensive product documentation and user guides, documentation, software upgrades, release notes, a Knowledge Base, and more.
  • Ask the Expert
    Need answers? Have a complex identity integration challenge? Our technical experts have solved problems for some of the largest companies in the world. Put them to work for you.
  • RadiantOne Update Notification
    Sign up to receive automatic alerts of our new patches or product releases.
  • Contact Us
    For all general inquiries, visit our contact us page.